Douglas Sorto's Resume (Last updated December 26th 2007)

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DOUGLAS A. SORTO

Santa Ana, CA 92703

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OBJECTIVE 
A position in the marketing field where superb communication skills and organization can help increase profitability.

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SKILLS 
  • Customer Service
  • Bilingual (English and Spanish)
  • Troubleshooting/repairing computer network, and hardware/software
  • Sales/Marketing
  • Interpersonal/Inter-cultural communication
  • Corporate Professionalism
  • Goal oriented
  • Understanding Microsoft Operating Systems and Office programs.
  • Web development
  • Loan Processing/Underwriting
  • Meeting deadlines on time
  • Automotive repair

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CERTIFICATIONS 
  • State Certified Notary Public
  • Certified Loan Agent/Closer

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EDUCATION 

Santa Ana College, Santa Ana, CA, 2002 - Present

International Business/Socio-Economics

 

Santa Ana High School, Santa Ana, CA, 1998 - 2002

 

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COMMUNITY INVOLVEMENT 
  • Supervising children and activities during school carnivals at W.R. Nelson Elementary in Tustin, CA
  • Volunteer Basketball Coach in Santa Ana, CA

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WORK EXPERIENCE 

Sears Auto Center, Orange, CA

08/2002 - 08/2005
Automotive Tech II
Customer interaction/service and vehicle evaluation/repair.

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Fastrak Mortgage, Newport Beach, CA

01/2006 - 02/2006
Loan Officer
  • Marketing by calling, advertising, and speaking to people.
  • Interacting with business representatives for services.
  • Analyzing credit reports to approve or deny loans to clients, and reviewing title reports for liens and.

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Cyber One Mortgage, Orange, CA

03/2006 - 05/2006
Loan Processor
  • Processing/underwriting loans, and organizing documents.
Interacting with employees, and business reps. (title/escrow officers, appraisers, & lender underwriters.)
  • Meeting deadlines on time and working under pressured situations.

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Pro-Signings, Orange, CA

05/2006 - 10/2007
Notary Public/Owner
  • Identifying clients and inputting data into Notarial journal.
  • Traveling to clients' homes' with loan documents throughout Southern California.
  • Knowing what each loan document represents and answering loan document related questions to clients.
  • Submitting Journal to Secretary of State.
  • Managing employees, time schedules, payroll, income and expenses.
  • Generating Marketing strategies, establishing/maintaining business to business relationships, setting up appointments with clients and time management to prevent appointment conflicts.

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